What should I do prior to contacting you?
Check out the information on pricing. You are inquiring about a CUSTOM CAKE; therefore, you should not expect to get an estimate anywhere near the pricing of a BIG BOX store. Everything I do is prepared homemade and specifically for YOUR EVENT! That's exciting news...your cake is NOT "thrown together" at the last minute. You can rest assured that my hands and heart are dedicated to making YOUR cake something special that will be the centerpiece of your EXTRA-SPECIAL EVENT! I value my time and talents and hope that my customers will do the same. Keep in mind that the final price of your cake is determined by the amount of time it will take to produce, not ingredients. A high-quality custom cake is a luxury item.
Once I consider your pricing, how does the order/quote/design process go?
Fill out the form on the contact page and try to include a budget. This will help me determine the direction the cake will go as far as design....do you want something simple, or moderately detailed but AWESOME, or a WOW! centerpiece cake. I will do my best to get back to you in 24-48 hrs with an estimate, or more questions, should I have any. Still under no obligation, I will send you a copy of my contract so that you can review important details regarding deposits, etc.
Do you deliver?
Yes, I do! Please see DELIVERY section of the contract that will be sent to you for rules and liability. Pick up is also available for cakes THREE tiers and under. Again, see the contract for delivery instructions and liability.
How far in advance should I order?
I prefer a couple of months; however, you can always try closer to your date as slots may have opened up.
What is your refund/deposit/balance due policy?
RETAINERS are REQUIRED to save your date and are 50% of your Estimate. Please refer to contract for more detailed explanation.
Do you do "fake cakes" to save me money?
No, I do not. The cost of ingredients, had it been in real cake, and the cost of the styrofoam are about the same. The expense is in the decorating. However, small tiered cakes can be supplemented with styro tiers for a more grand appearance, but the cost is the same as if it were real cake.
Do you do sheet cakes?
Yes and no! Yes, they are layered to look like the main cake...no one will know! They look the same and are charged slightly less than the base rate. No, I do not do decorated sheet cakes. These are only done as a supplement to a centerpiece cake that serves at least 100 people.
What are your hours and do you offer tastings?
Hours are by appointment only. Please see contract for tasting information and details.
Can you replicate copyrighted characters such as my favorite super hero or mouse? In a word....NO! Unfortunately it is illegal! I
can provide a "background" cake upon which figurines can be placed. See Gallery for some examples.